I think most of the people here are at least decent enough, so even though there are a lot who aren't they're outnumbered enough not to risk too much retribution. In most cases.

[Not all, of course, and Lance thinks there's probably a lot of other things they happen here that just stays between the people involved--he's aware of some personally--and so don't become public knowledge. But for the most part, those here are normal people.]

I'm sometimes at the Clinic, but it's easier to just call me directly.

[His hours are too erratic for him to be at any one place reliably, but he always has his phone and is quick to answer or return a message. At the question about being human, he shakes his head a little.]

I've worked with some others who aren't human, and it hasn't been a problem other than that I may need to ask you some additional questions if it's relevant.

[Since obviously certain differences require making modifications to what advice he gives, but generally it hasn't been a major problem yet.]