Forgiveness isn't earned. It's given freely. We can choose to accept it or choose not to. And it sounds as though their kindness towards you has done a great deal of good for you. Genuine kindness is a rare thing, I've found.

Perhaps they saw something in you that you didn't see yourself?

[she hopes that it goes well when he does]

Is it? Well, then, I'm truly grateful!

I suppose I can? There's so much, I wouldn't know where to begin.